A: The CinemaTube supports NTFS / EXT-3 in read/write mode and FAT32 / HFS+ (Mac formatted) in read mode.

A: There is no limitation on the capacity of the USB HDD. However, with a USB HDD over 2T in capacity, it will take the CinemaTube more time to search for files.

a: The CinemaTube can support any removable USB storage device, from digital cameras to digital camcorders (like the Flip video camcorders).

A: Please visit the CinemaTube’s product page and check the “Specifications” tab for more details.

Those media formats not indicated as "Supported Formats" cannot be guaranteed run properly on the CinemaTube. For example, under "WMV", only "WMV9" is supported but not "WMV7/8".

Please also see below for media formats that can be supported but with limitations:
--M-JPEG:support up to 640x480x30p
--FLV(h.263): 352x288(maybe higher; no testing material to confirm)
--RMVB:support up to 720p
--the 7.1-channel surround sound can be decoded, but only downmixed and output to 2 channels
--Dolby Digital (AC-3): 5.1 CH can be decoded, but only downmixed and ouput to 2 channels

A: Media files protected by DRM are not supported in current version.

A: Yes, the CinemaTube can access shared files/folders in both public and password-protected mode.

A: The CinemaTube is not built-in with a browser for users to browse a website and download the torrent seeds directly. A user has to download preferred torrent seeds onto a USB HDD or into a shared folder on the PC from the Internet first, and then activate CinemaTube’s torrent download feature. For more detailed information about the “torrent download” feature, please visit the CinemaTube’s product page and check the “Support” tab.

A: The CinemaTube has a built-in bittorrent engine. With torrent seeds on the USB HDD or in shared folders on the PC, the CinemaTube can download 3 torrents simultaneously and see up to 20 torrents in queue. For more detailed information about the “torrent download” feature, please visit the CinemaTube’s product page and check the “Support” tab.

A: The CinemaTube is built with wired connection capability, and an Ethernet cable is include in the package. Just connect the CinemaTube to a modem / switch / router and the CinemaTube can access the network and be assigned an IP by DHCP or manually. For wireless connections, an approved and dedicated USB wireless dongle/adapter (802.11n) is needed. It is sold separately by brite-View. Just plug in the USB wireless dongle/adapter and it will help the CinemaTube search for wireless access points (AP) and the CinemaTube can access the Wifi network in public / WEP / WPA mode. The IP can be assigned by DHCP or manually.

A: First, you need to turn the background music feature on. Please go to Setup->Other-> Background Music to enable it. There are two ways to set the background music. One way is to put your preferred music files in the same directory (folder) with those photos you are going to play in the slideshow, and when activating the slideshow, the CinemaTube will play those music files as the background music at the same time. The other way is that you can play the music files first and then go to the “photo” menu to activate the slideshow.

A: Only media files located on the USB storage device attached to the CinemaTube can be added to the playlist. Users cannot add media files located on the remote PC or on UPnP devices. You can browse the USB storage device and locate a file you want to add to the playlist, and press the “B” button to select it. Continue this step to select other files. By clicking the “OK” button, you will then add those selected files to the playlist.

A: If your CinemaTube is connected to the Internet, every time it’s turned on, it will search for the software server, and then remind you to update the software when it’s available. You can go ahead to update online. Alternatively, you can visit the “Support” page on our website, and download the latest software to a USB device, and then plug the USB device into the CinemaTube, and go to Setup->System->Software Update to activate USB Update.

A: Install 3rd-party applications such as PlayOn on your computer and connect the CinemaTube to the same network, and go to ->Media Center-> UPnP, and then you can enjoy popular online video services aggregated by 3rd party applications.

Please note that brite-View cannot guarantee the viewing result when running 3rd-party applications. The video quality and availability delivered by the 3rd party depends on the network bandwidth, speed, and the 3rd-party application condition.

For 3rd party application support, please contact the application provider

A: This happens either when the video format is not supported by the CinemaTube, or the when the network transmission is slow, or when the bandwidth is low. You can try to reload the video file when the problem is fixed.

A: When this occurs, please first check to see if the network setting is correct. If the setting is correct, please restart both the PC and the CinemaTube. This sometimes occurs because it takes some time for the network to “familiarize” with the CinemaTube.

A: Due to legal concerns, Google/YouTube has requested that YouTube XL feature on the CinemaTube be disabled. We need to adopt new coding from YouTube to re-design this feature. As of right now, it's not yet confirmed if this is achievable by software update. Therefore, when we ship the CinemaTube, it may not come with YouTube XL. However, you can always install 3rd-parties applications like PlayOn on your computer and the CinemaTube will stream video services like YouTube via UPnP (shown under the “Media Center” on home menu). At the same time, we are adding other features such as Flickr so you can view your Flickr's photos albums on TV. These bonus features under development will be available via software update in the near future.

A: Yes, CinemaTube can access NAS and SAMBA servers via (from Home Menu) Media Center -> PC Media.

A: The CinemaTube does not have a built-in web browser. To avoid possible legal issue, the CinemaTube can not access any website directly, and the torrent seeds can only be stored on USB storage devices or shared folders on network computers before being uploaded to the CinemaTube for torrent download.

A: When the output resolution is set to be 1080p, please check if your TV can display 1080p picture quality. If the TV only displays 1080i or below, the black screen would appear.

A: Please see if the USB drive is connect correctly or damaged first. For torrent download, only NTFS and EXT-3 drives can be used. You can add up to 35 torrent seeds to the queue, but only 3 will be downloaded simultaneously.

A: Yes. CinemaTube leaves a marker in the movie and when you select that movie and press “play”, it automatically asks you if you want to resume. Select “ok” to continue viewing the same movie. It still works after you reboot CinemaTube. You can leave a marker to multiple movies and resume from that point of every movie.

A: If you ALREADY HAVE DTS RECEIVERS, you only need to set the audio output to "Raw". This way the CinemaTube will not "downmix" it to 5.1 or 2 channel. It just passes through the data.

If you DO NOT have DTS receivers or a TV that can handle DTS, simply set the audio output to "LPCM" and CinemaTube will decode/downmix the audio. Before such products, users would not be able to hear the audio part in the video.

So if you have DTS receivers, don't worry - CinemaTube will not decode the sound if you don't want it to.

A: When CinemaTube streams videos from UPnP devices such as a computer having 3rd parties applications like PlayOn installed, it would buffer data before streaming. Sometimes it takes a longer time to buffer enough data and it expires the preview time-window (timeout), in this case the "Format is not supported" message will be shown. You can just scroll up (or down) and choose the same video again, and wait a bit, then you should be able to play the video.

A: NTFS and EXT_ 3.

A:１TB = 1000 GB

First, connect your USB device to your computer. Then right-click on My Computer from the desktop and choose Manage.

Next click on Device Manager and then expand out Disk Drives. You should see your USB drive listed there as “Generic USB 2.0 USB Drive” or something similar.

Now right-click on the USB drive under Disk Drives and choose Properties. Then go to the Policies tab.

Now you will see two options, the “Optimize for quick removal” selected by default. Go ahead and change that by selecting the “Optimize for performance” option. This enables writing caching on the drive and therefore allows you to format it as NTFS.
That’s it. Now click OK and then go to My Computer. Right click on the drive in My Computer and choose Format. In the File System drop down you will now see the option for NTFS!

(Source: PCtipsBox)

A: The warranty provides coverage over a period of 12 months, starting on the initial purchase date. It is only valid in the country where the product was originally purchased and only available to the original owner of CinemaCube.

A: The product, along with all accessories, should be shipped back to ZINNET, along with the warranty card, and the payment receipt for the product showing the date of purchase.

A: First, you need to make sure the files or folder resources are set to be shared across the network. Follow these steps below in order to share the files on the remote computer:
   

1. Open Windows Explorer (or My Computer).
2. Navigate to the file, folder or drive folder to be shared, and click once on its icon to select it.
3. From either the File menu or the right-click menu, choose the "Sharing and Security..." option. A new Properties window appears. If this option did not appear on the menu, ensure that a valid file or folder was selected in the previous step.
4. Click the Network tab in the Properties window. If no Network tab appears in the window, but a Sharing tab appears instead, close this window and ensure the Simple File Sharing option was enabled in the earlier step before proceeding.
5. Click the Share This Folder option in the Properties window to enable sharing of this resource. This allows all other computers on the local network to access file(s) but not modify them. To grant others permission to modify these files, click the "Allow Network Users to Change My Files" checkbox to enable this option.

Alternatively, if the Network tab is not enabled, make required settings in the Sharing tab to configure the equivalent sharing. Choose "Share this folder" to enable sharing.

Click Apply or OK to save these settings.

If your CinemaCube is connected to the same network, it will be able to read the media files stored in the remote computer on the same network now.

A: Occasionally; depending on the availability of updates.